Privacy Policy myr77 – Malaysia Member Personal Data Protection

This Privacy Policy is published by myr77 and applies to all users who access or use our platform via the myr77.vu website, the myr77 mobile app for Android and iOS, or any related services we provide.

We understand that entrusting personal information to any online platform requires a high level of trust. That trust must be earned, not assumed. We therefore strive to be as transparent as possible about our data practices — not in dense legal language, but in clear, plain terms that any user can understand.

This Privacy Policy forms part of your agreement with myr77 and should be read together with Terms and Conditions us. By using the myr77 platform, you agree to the data collection and usage practices described in this document.

Myr77 collects two main categories of data – data you provide directly to us, and data collected automatically when you use the platform.

Data You Provide to Us:

Automatically Collected Data:

Your personal data is collected through several different channels throughout your use of the myr77 platform:

• Account Registration: When you complete the registration form on the myr77 website or app, we collect the basic information required to create your account.
• KYC Process: When you submit identity documents for verification, we receive and process them securely.
• Financial Transactions: Every deposit and withdrawal leaves a transaction record, which we retain for compliance and security purposes.
• Gaming Activity: Our system automatically records gaming activity for security monitoring and responsible gaming feature purposes.
• Support Communications: When you contact our support team, conversations may be recorded for training and service improvement purposes.
• Cookies & Tracking Technology: Our platform uses cookies and similar technologies to enhance the user experience and analyze platform usage.

Myr77 uses your personal data for the following purposes, all of which are necessary to operate the platform and provide you with the best possible service:

• Service Provision: To create and manage your account, process deposits and withdrawals, and enable access to all features of the myr77 platform.
• Identity Verification: To verify that you are who you claim to be — this is a legal requirement and an important security measure to protect all members.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and any misuse of the platform.
• Customer Support: To enable our support team to assist you effectively whenever you have an inquiry or issue.
• Platform Improvements: To understand how users engage with the platform and make meaningful improvements based on actual usage data.
• Service Communications: To send important notifications related to your account, transactions, security updates, and policy changes.
• Responsible Gaming: To monitor gaming patterns and identify members who may need responsible gaming support.
• Legal Compliance: To fulfil the legal and regulatory obligations applicable to the myr77 platform.

Myr77 does not sell your personal data to anyone. However, in operating the platform, we may need to share certain data with selected third parties for legitimate purposes:

• Payment Service Providers: To process deposits and withdrawals, transaction information must be shared with the payment gateways we use. These providers are bound by strict confidentiality agreements.
• Game Providers: Third-party game providers may receive the minimum session data required to run their games on our platform.
• Technology Service Providers: Cloud infrastructure providers, security systems, and analytics tools that help us run the platform safely and efficiently.
• Legal Authorities: Where required by law, court order, or a legitimate government authority, we may be obligated to disclose certain data.

All third parties that receive data from myr77 are bound by strict data processing agreements and may only use that data for agreed purposes. They are not permitted to use your data for their own interests.

Protecting your data is our top technical and operational priority. myr77 implements multiple layers of security to keep your personal data safe at all times:

• 256-bit SSL Encryption: All communications between your device and myr77 servers are encrypted using the industry-standard 256-bit SSL, ensuring your data cannot be intercepted by third parties.
• Two-Factor Authentication (2FA): An additional security layer during login to ensure only the true account owner can access the account.
• Encrypted Password Storage: Passwords are stored in hashed form using a strong algorithm — we cannot read your password in its original form.
• 24/7 Security Monitoring: Automated monitoring systems operate around the clock to detect suspicious activity and security threats.
• Internal Access Control: myr77 employees can only access the data they need to perform their duties — the principle of least privilege is strictly enforced.
• Regular Security Audits: Our platform and infrastructure undergo regular independent security audits to identify and address any vulnerabilities.

Myr77 does not retain your personal data for longer than is necessary for the purposes stated in this policy or as required by applicable law.

• Active Account Data: For the entire duration that your account remains active on the myr77 platform.
• Financial Transaction Data: At least seven (7) years after the transaction occurs, in line with Malaysian legal requirements for financial records.
• KYC Documents: At least five (5) years after account closure or termination of the business relationship.
• Support Communication Logs: Two (2) years from the date of interaction, for reference and service improvement purposes.
• Technical Log Data: Between thirty (30) days and twelve (12) months, depending on the data type.

Once the applicable retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally associated with you.

Under the Personal Data Protection Act 2010 and our own policies, you have the following rights regarding your personal data at myr77:

The myr77 platform uses cookies and similar tracking technologies to enhance the user experience. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for the platform to function properly. They enable core features such as page navigation, login security, and session management. These cookies cannot be disabled.
• Preference Cookies: Allows the platform to remember your preferences such as language, display settings, and other choices to deliver a more personalised experience.
• Analytics Cookies: Helps us understand how users interact with the platform — which pages are most visited, where users encounter issues, and more. This information is used to improve the platform.
• Security Cookies: Used to detect suspicious activity, prevent unauthorised access, and protect your account.

You can manage your cookie settings through your browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's documentation.

The myr77 platform is strictly for adult users aged 18 and above. We do not accept registrations from minors and do not knowingly collect personal data from children.

If we become aware that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on the myr77 platform are requested to contact us immediately via support live chat.

Myr77 reserves the right to update or modify this Privacy Policy from time to time in line with changes in law, business requirements, or technological developments. Each version of the Privacy Policy will state the date of the last amendment at the top of the document.

For significant changes — such as changes to how we use your data or the addition of new data categories — we will provide reasonable advance notice via:

• In-app or on-site notifications on myr77 when you log in.
• Email to the address registered to your account.
• Announcements on the myr77.vu website.

Continued use of the platform after the Privacy Policy has been updated constitutes your acceptance of the latest version. If you do not agree with the changes, you may stop using the platform and request account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or how myr77 handles your personal data, please contact us through the following channels:

• 24/7 Live Chat: The fastest way to reach us — available in the myr77 app and on our website. Average response time under 2 minutes.
• Email: [email protected] (plain text display only – for non-urgent privacy enquiries)

For requests related to your rights (access, correction, deletion of data), please provide the following to expedite the process: your full name, myr77 account number, request type, and any relevant supporting information.

This Privacy Policy was last updated on: 1 January 2026. The latest version will always be available on this page.